Return Policy

Returns

All processed orders that are returned must have a prior return authorization number and are subject to a 20% restocking fee.  To attain a returns authorization number please visit our Returns Portal at http://rma.toddsit.com/.  

  • 14-day return policy
  • All returns are subject to a 20% restocking fee.
  • All returns must have a Return Authorization Form completed or they will not be accepted. 
  • All returns must be received in original packaging.
  • All packaging must be in new condition (no scratches, tears, dents, or other markings). No exceptions - SKU numbers on the items must be intact.
  • Non-returnable Items: electrical parts, open kits (i.e. seal and gasket kits), used or discounted parts, hoses, and manuals. 


Wrong Part Received

If any part ordered is incorrect due to an error on our behalf, please call us to receive a Return Authorization Number within 14 days of your purchase before shipping it back to us. Be sure to include a note with name and daytime contact number so we may call you to get the right parts shipped out to you. If a part is wrong due to a customer mistake, that's ok, but you must still call for a Return Authorization Number before sending back within 14 days of the purchase date. It will be subject to a 20% restocking fee and must be returned in new condition with original packaging.  Additional shipping will need to be charged as well if we need to send out another part.

Please be sure of what you need before ordering anything in this category and contact us if you need clarification.